Aloha POS admin login

This guide will take you through the process of adding new locations to your existing Aloha CFC integration.

NOTE:

Please provide PeopleMatter a two week notice from the time your locations are configured within PeopleMatter, the integration client is installed on your BOH server, and you are ready for the PeopleMatter support team to assist.

Anyone hired BEFORE this process is completed will not integrate properly. Please refrain from hiring until ready.

In order to ensure the systems are setup when new locations are added, there are several steps that must be followed. These steps must be followed in the order they are presented. We do not have the ability to run multiple efforts in parallel at this time due to current tool design.

Installation and setup:

The first steps will be to create the location(s) within the PeopleMatter company settings, add the necessary jobs, and make sure the location is active.

If using an additional payroll integration as well please be sure to enter the necessary information in the location integration fields within the PeopleMatter settings.

We need to “flip a switch” behind the scenes to activate your ability to activate the HR Bridge.

The support team can then add the locations to the configuration so that they are visible in the POSProxy portal.

PeopleMatter will activate the location in our system(s).

PeopleMatter will notify you once complete

Expected turn around time is 48 business after after request

The PeopleMatter support team will let you know when they are ready for you to enter the location information in the CFC settings page

Once PeopleMatter confirms that this is done the Primary admin on your account will need to access the link below

If the locations are not appearing please notify PeopleMatter support so that the location can be added to the integration. Customer needs to complete the fields below and click save – this needs to be done for each location individually.

ACTIVATION CODE – this is the code that NCR provides to customer and is necessary anytime CFC has to be turned on at any location; may be necessary to ask NCR for help finding
STORE NUMBER – number/code used for the PeopleMatter configuration
TRANSFER CODE – this needs to be a termination code that is set up in the termination reasons in CFC
CFC PASSWORD – this is specific to the customer; same concept as activation code – see instructions below if customer does not know (they can reset it)
CORPORATE CODE – see instructions below

CORPORATE CODE

Login into Aloha Configuration Center as an admin. Click on “Store Selector”. This will list all the stores this user has access to. The Corporate number should be shown in. See below.

Once information has been saved please notify PeopleMatter support. PeopleMatter can then begin the process of mapping the jobs, setting up the ID configuration, mapping separations (if applicable), etc.