If you’re the victim of credit card fraud, you’re covered with our Zero Fraud Liability guarantee. This means we’ll repay any fraudulent transactions made using your credit or Flexi debit card (online or in a store) as long as you’ve complied with your credit card terms and conditions. This includes telling us straightaway if you see unusual transactions on your card, if you lose your card, and selecting a suitable PIN and protecting your PIN properly at all times.

Liquid encryption technology

Liquid encryption technology (LENSecure) help protects you and your card from fraud. Every time you use your card in one of our ATMs, LENSecure updates the security information on your card's magnetic strip. This means that in the unlikely event that someone manages to make a copy of your card, the fake card will be out of date pretty quickly.