Welcome to our All About Eftpos page and FAQs. If you don’t know anything about Eftpos, hopefully after browsing this page you will have all of your questions answered and you will understand enough to be up to speed and get Eftpos in your business. We have tried to keep explanations written in a plain English (and not too much Eftpos speak) where possible so as not to confuse you.

If you do have any questions about Eftpos or need any help or more info, you can look at our “HelpDesk” Webpage for problem solving tips, or you can email us anytime.

The 3 Steps to get EFTPOS in your business…

The Terminal Provider – An Eftpos Company like ours supplying you a terminal

(How is Kiwi Eftpos different than many Eftpos Suppliers – Do to our….”Why Lease from Kiwi Eftpos” – Webpage.

The “Acquirer” Bank – This is the Bank that you have a Merchant Relationship with. They handle your Eftpos and Credit Card Transactions. The Merchant Bank bills the Merchant for credit card fees etc each month. The Acquirer Bank doesn’t always have to be the Bank you normally Bank with, money still goes into the bank account at the bank you bank with. Set up fees may apply for the bank to set up your “Merchant Facility”. We are authorised by some Banks to help you get your Bank paperwork done, this may save you “Set Up Fees” that Banks do charge to get you set up as a Merchant.

The Eftpos Network/s – Are the processing centres or “switch” that handles the transactions that switch the funds from your customer via your terminal to your Bank Account. Different banks use different Eftpos Networks. Paymark Fees are $13.00 per month plus GST
Paymark = ASB, BNZ, Westpac and sometimes National.
EftposNZ = ANZ or National Bank
Click on Image Below (.PDF) – that explains more.

Lease vs Buying…

When considering getting Eftpos in your business, the decision to make is whether to lease or to buy.
Benefits & Risks of Leasing
Conserve your capital
Fully Tax Deductable payments
Software Compliance Upgrade – All costs covered by leasing Company (Guaranteed with Kiwi Eftpos)
Known fixed payment amounts (Unless you damage a terminal – which is then chargeable)
(Please Note - As the Leasee we cover all normal “Wear and Tear” from using a terminal. Not covered is…Impact & liquid damage, rodent & insect damage and power surge damage. We do highly Recommend that you have power surge protection to minimize power surge spikes or better still a UPS power conditioner.