Intuit QuickBooks POS customer service

Q: How do I setup and install QuickBooks Point of Sale Desktop 12.0?

A: QuickBooks Point of Sale Desktop 12.0 software has many tools to help you get up and running smoothly, including:

  • Quick Start Guide included with your software.
  • Ongoing technical support plans.
  • Certified QuickBooks Point of Sale ProAdvisors may also be available to help you get the most out of your product. Visit www.findaproadvisor.com.
  • Connect with other Point of Sale users and experts to ask questions and share advice. Go to the User Community.
  • Local Certified Intuit Resellers - Your local retail business and technology experts can help you with any retail technology questions, and are just a few clicks away. Learn more.

Q: What are the system requirements?

  • At least 4 GB of RAM for a single workstation installation
  • 1 GB of disk space (additional space required for data files)
  • Single user: 2.4 GHz processor (2.8 GHz recommended)
  • Multiple users: 2.8 GHz processor (3.5 GHz recommended)
  • Optimized for 1024x768 screen resolution

Operating Systems:

  • Windows Server 2003
  • Windows Vista, all editions (SP2 or later strongly recommended)
  • Windows Server 2008 (SP1 or later strongly recommended)
  • Windows 7
  • Windows 8
  • Windows 8.1
  • Windows 10

Data import/export and Microsoft Office integration requires:

  • Microsoft® Excel 2000, 2002, 2003, 2007, 2010 or 2016
  • Microsoft® Word 2000, 2002, 2003, 2007, 2010 or 2016

Multi-user recommendations:

  • Multi-core processor and 8 GB of RAM are recommended for better performance on the Point of Sale server workstation.
  • In a multi-user configuration, each workstation concurrently running Point of Sale must have a seperately purchased user license, and every copy of Point of Sale must be the same version and level.6

QuickBooks Financial Software integration requires:

  • Intuit QuickBooks Pro or Premier 2016–2015
  • Intuit QuickBooks Enterprise Solutions Versions 13.0, 14.0 and 2015

QuickBooks Payment Account: (sold separately)

  • Optional fee-based service, additional terms and conditions apply
  • Requires a QuickBooks Payments account through Intuit Payment Solutions. Application approval and fees apply.
  • PIN pad required for debit transactions, sold separately.
  • Internet connection required.

Security Software:

  • Products have been tested with the following software:
  • McAfee Internet Security Suite
  • Symantec Norton® Internet Security Suite
  • Zone Labs’ Zone Alarm Pro
  • Trend Micro
  • Note: Some configurations may require that you adjust settings in firewall and anti-virus products to ensure the best possible performance with Point of Sale.

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