QuickBooks Desktop customer service number
- Although a terms definition can specify the discount to be given in the event of early payment for Invoices, QuickBooks Online doesn't automatically calculate discounts when payment is received.
- When converting your QuickBooks Desktop data, discounts already given to customers for early payment of invoices are converted as credit memos, applied to the customer's outstanding balance.
- Discounts taken from vendors for early payment of bills are converted as vendor credits, applied to the vendor's outstanding balance.
Documents
- Any documents listed under the Company menu will not transfer over.
- We recommend saving these elsewhere so you'll have access to them after you convert.
- Attachments on transactions are not converted.
Finance charges
- Your existing finance charge invoices are converted to invoices in QuickBooks Online with no data loss.
- QuickBooks Online currently doesn't have an automatic way to assess finance charges for late customer payments. You can run a report to see which customers are overdue and manually add finance charges that will appear on the customers' next invoices.
To assess the finance charge after importing, create an invoice using the finance charge item. Based on the overdue report, manually enter the amount due for the late penalty charges as a line item on the invoice.
Group items
- QuickBooks Online currently doesn't have group items. If you have group items in your QuickBooks Desktop data file, they are not converted to the products & services list.
- For your transactions where group items exist, all components of the groups items are maintained in the transactions in QuickBooks Online in the following way:
- Each item of the group appears on a detail line when you view the transactions.
- Zero-amount lines are at the start and end of where the group item was so you can see which items were part of the group.
- The top line shows the group name, and the bottom line shows the group description.
- Group total will show on last line of invoice in Description field.
Inactive elements on lists
- If you have accounts, customers or vendors marked as inactive in your QuickBooks Desktop data file that have an open balance, they are converted to QuickBooks Online Plus as regular, "active" elements.
- If there is no balance tied to those names, they will convert as inactive (deleted).
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