Intuit QB POS support

I'm using QB POS Multi-Store version 9 R7 and QB Pro Financial 2012

According to Intuit / Quickbooks / POS:

  • If billing information is received and entered when the voucher is initially created, the voucher is sent directly to Accounts Payable as a bill. No general journal entry is created.
  • If billing information is not initially entered, the voucher is sent to the Unbilled Purchases liability account and a general journal entry is made. Later, when the voucher is edited in Point of Sale to add billing information, the voucher is sent a second time as a bill to Accounts Payable and removed from the Unbilled Purchases account.

I have not changed the process by which I enter POs and Item Receipts. However, at some point just before Aug 1st, it stopped processing the item receipts and receipt vouchers properly.

It used to do just what it is supposed to do and sent the voucher directly to Accounts Payable as a bill. From there, I would go into QB2012 and select Enter Bills Against Inventory, create the bill, then process and pay the bill via Pay Bills. In QB POS, it would show the status as complete on the receiving history.

However, now it is sending the receipt to a general journal entry. It is not showing up in the Enter Bills Against Inventory screen. I am unable to create and pay the bills in my QB2012 software. The status in QB POS is now showing Unbilled Purchases.

Under company preferences -> Receiving, Enter vendor billing information in Point of Sale is still checked.

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