Many independent restaurants are not good businesses. While they may have great food and service, they struggle financially and don’t provide a quality lifestyle for their owners. Knowing how to run a restaurant isn’t enough, improve your financial skills to control costs, manage profit margins and make sound business decisions.

Culture

Your employees are your most important asset because it takes happy employees to create happy customers. Your employee experience drives your guest experience and your guest experience drives guest loyalty, word of mouth and sales. Improve your leadership skills to create a quality working environment and build a culture of culture, excellence and accountability.

Systems

You can have the greatest concept, recipes and talent but if your restaurant can’t deliver a quality guest experience consistently, people won’t come back. Better systems not only ensure a more predictable guest experience, but also make the restaurant less dependent on the owner’s constant involvement in daily operations.