Q: Which QuickBooks windows can I ship from?

A: Currently, you can ship directly from the Invoice and Sales Receipt windows in QuickBooks or the Sales Receipt or Sales Order windows in POS. If you ship from these windows, the customer's Ship To information will automatically be pre-filled in the Shipping Manager.

If you are not on the Invoice or Sales Receipt screen but wish to ship, you can do this by clicking File, then selecting Shipping (POS users, make sure Shipping Manager is enabled, then click the Point of Sale menu, then select QuickBooks Shipping Manager). Contact information is not automatically pre-filled from here so this information will need to be entered manually. If you wish to ship from the Purchase Order window, you might consider purchasing the add-on from ShipRush.

QuickBooks Point of Sale only works with UPS.

Q: Can shipments be tracked through QuickBooks?

A: Yes, you can track packages shipped through QuickBooks. Simply go to the File menu, click on Shipping, and then click on FedEx Shipping Options, UPS Shipping Options or USPS® Shipping Options (POS Users click the Point of Sale menu, then select QuickBooks Shipping Manager). From there select Track or Cancel a Shipment. Just highlight the line item and click the Track button.

Note: QuickBooks Point of Sale only works with UPS.

Q: Can I use a thermal printer?

A: Yes. The QuickBooks Shipping Manager supports the official Zebra Models 2844 and ZP450 thermal printers.

Q: Can I ship packages to International destinations?

A: New! Yes. QuickBooks supports packages shipped from U.S. origins to international destinations for UPS, FedEx, and USPS.

Q: Can I process multiple packages to the same location at the same time?

A: Yes. The QuickBooks Shipping Manager supports multi-package shipments. In the Package section of the Shipping Manager, click the 'Add' button to add multiple packages.

Q: Can shipments be completed in QuickBooks off-line and then uploaded when online?

A: No. You have to be online to complete a shipment. QuickBooks does not currently allow batch processing.