Does Shopify POS work offline
Note
It's not possible to use Shopify POS for Android without internet access at this time.Functionality that requires an internet connectionThe following Shopify POS functionality requires an internet connection.
Function Details
Logging in
The Shopify POS app requires an internet connection to import your store's products when you log in. If you lose your internet connection after logging in, you can continue using the app as long as you don't log out.
Creating new products
If you try to create a new product without an internet connection, then you'll see an error:
Syncing Shopify POS with your Shopify admin
Shopify POS can't sync orders and inventory with your Shopify admin while you're offline. When you reconnect to the internet after being offline, your orders and inventory should sync automatically. You can also .
Processing card transactions
You can't process credit, debit, or gift card transactions if you don't have an internet connection, but you can still accept cash and cheque payments. If you try to accept a card payment without an internet connection, you'll see the following message:
Manually sync Shopify POS with your Shopify adminWhen you reconnect to the internet after being offline, your POS and Shopify admin should sync automatically. If your POS and Shopify admin don't sync, you can force your POS and admin to sync:- From the Shopify POS app, tap the main menu button, then tap Orders.
- From the Orders screen, swipe the orders list down to refresh it. Your Shopify admin and POS will sync their orders and inventory.
If the Shopify POS app still doesn't sync with your Shopify admin, or if the app freezes, you'll have to close the app fully and re-open it:- Press your device's home button twice to display the applications that are running.
- Find the Shopify POS window and swipe it upwards to close the app.
- Press your device's home button again.
- From the home screen of your device, tap Shopify POS to re-open the app.
Use POS hardware offlineSome pieces of POS hardware require an internet connection to work with the Shopify POS, but other pieces of hardware will work as normal offline.
- From the Shopify POS app, tap the main menu button, then tap Orders.
- From the Orders screen, swipe the orders list down to refresh it. Your Shopify admin and POS will sync their orders and inventory.
- Press your device's home button twice to display the applications that are running.
- Find the Shopify POS window and swipe it upwards to close the app.
- Press your device's home button again.
- From the home screen of your device, tap Shopify POS to re-open the app.
Use POS hardware offlineSome pieces of POS hardware require an internet connection to work with the Shopify POS, but other pieces of hardware will work as normal offline.
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