Managing equipment that is out in the field is hard. Taking care of equipment failures in a timely manner can be even harder. With TASQ Technology’s equipment repair & replacement services, your life just got a lot easier. Our complete point-of-sale (POS) repair process includes multiple levels of repair testing and warranty protection, as well as equipment status, repair tracking and reporting.

TASQ POS Repair & Replacement Advantages

We repair nearly 25, 000 units monthly, using proven processes to ensure a quick turnaround. Choose from two TASQ warranty and replacement programs to help reduce risk and protect your clients against faulty POS hardware: Advanced Replacement Plan and Swaps Program. And with TASQ’s ISO certification (ISO 9001:2008), you can rest assured that TASQ has a strong quality management system in place.

ISO 9001:2008 certification defines and structures a company’s management systems. Meeting the standards assures our clients that of our activities – design, manufacturing, production, purchasing, quality control, packaging, handling, storage, shipping, and customer service – are appropriately managed and controlled. We’re proud that international organizations recognize our commitment to quality.

Advanced Replacement Plan (ARP)

With ARP, you can buy equipment replacement protection for new purchases and have true peace-of-mind. If an issue occurs, TASQ will replace the broken equipment with a similar device at no additional charge.

• Tailored Equipment Plans – Wireless, credit/debit, remote deposit capture and multilane equipment plans available
• Two Plan Types
  Basic Plan – Protects equipment if things go wrong within the scope of the manufacturer’s warranty (Wear and tear and accidental damage is not covered)
  Premium Plan – Protects equipment if anything happens – wear and tear, accidental damage, power surge, liquid spill
• Warranty Options – Variable warranty terms from 1 to 5 years depending on the equipment and plan option selected
• Value Added Options – Includes POS replacement equipment freight and injection fees
• 30-Day Grace Period – For new equipment purchased from TASQ, you have 30 days to purchase an accompanying ARP plan for an additional fee.