If you can, always try and void instead of refunding, as a void saves you from paying the fees on the initial sale. By voiding the sale, you’re preventing it from being sent to Dharma for processing in your daily batch. Once the original sales processes, that’s when interchange fees are charged – so make sure to void whenever possible. Select SOFTPAY-FDMS (if option appears)Select VOIDSelect No to locate a specific transactionSelect [...]
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Card Verification Data (CVD) codes are the three or four-digit codes on the back of the payment card that are used to further authenticate the consumer during a card-not-present transaction. The following are the response messages sent back to you during the authorization process, and can help determine your next action—approval, exception or decline. CVV2/CVC2/CVD/CID codes may vary based on processing network or equipment. If the [...]
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Country * Country is mandatory StateDevice Volume * Device Volume is mandatory Customer TypeBusiness Type * Business Type is mandatory Interest By clicking submit, you consent to, and authorize Verifone to, share with the applicable third party provider(s) of payment processing services the contact information you provided to Verifone. Verifone is sharing this information at your request and for your convenience, and you acknowledge [...]
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Earlier today, DataBreaches.net asked Verifone for a comment or response to the report about an unnamed firm using the same default password for 25 years, as it was pretty easy to figure out from a Google search that an unnamed vendor was them. Gene Cyranski, Vice President of Zeno Group kindly sent this statement in response: The Verifone default password is Z66831 and is loaded on all Verifone devices in the field. The purpose of [...]
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A message will appear on the display if an error occurs. In the table below, find the error message that appears on the terminal and try the solution. If the error message re-appears, contact the Moneris Merchant Service Centre for assistance. ERROR MESSAGE PROBLEM & SOLUTION Adjust Not Allow You cannot perform a Correction (void) on a Contactless Purchase or Refund. APP EXPIRED The application on the contactless card is expired. [...]
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